FieldXL was born out of the need to solve a problem. We were working on a big project spanning across multiple teams and multiple locations. Work orders, project assets, and field tech time was all tracked on paper, email, and three other applications, including Excel - if it was tracked at all. When executive leadership needed progress and financial reports it was nearly impossible to put everything together. We knew there had to be a better way.
We started researching field service applications and soon realized that the solutions available fell short in a couple of areas: they didn’t offer enough features and therefore we would have to purchase multiple solutions, which meant major increase in costs and then we had to figure out how to get those solutions to work together and talk to each other; the other problem was they were just too complicated to learn in a short amount of time, so they had a steep learning curve. We would have to spend a significant amount of time and resources on training.
So we set out to build our own field services management solution. The solution had to meet the following core tenants:
- The solution had to be very simple to use, require minimal training, and allow customers to start being productive with the solution the first day they start using the app.
- The solution had to include a robust tool and feature set that would allow businesses to consolidate their field service management platforms.
- The solution had to be affordable.
- The solution had to be mobile-friendly and allow users to access and share their information anytime, anywhere.
We held up these core requirements as we designed and built FieldXL. And we continue to do so today. As you give us a chance to earn your business and trust, we hope that you’ll find we’ve met and exceeded those tenants.