That depends on how active you use the application. if you fail to enforce your field technicians and back-office to use the program you may see longer returns than normal. He will get out of the system what you put into it. Thus if you're not inputting data around time to complete jobs, general customer information, or simply updating data it would be very difficult to measure where you started from and where you're at.

We suggest partnering with a company like FieldXL, to help keep you engaged and focused on using the tool on a day-to-day basis through a customer success program.