Field Service Management software is vital to a business’s success. Many field service companies still try to manage their customer accounts, work orders, and projects using paper, hand-written notes, and verbal communication. Businesses that once relied on these methods and switch to using a cloud-based software solution typically see exponential growth and improved customer satisfaction, which translates into more profit. Other benefits of using a cloud-based field service management software solution include:

- Improved communication
- Simplified processes
- Work order and task updates in real-time
- Reporting bottom line metrics
- Time-tracking and team member accountability
- Scheduling improvements
- Reduction in duplication of effort