Hospitality

Hospitality service is designed to help enhance client experiences by improving communication and connections with clients, creating warm and welcoming environments and effectively managing challenging situations. We believe that it is the process of "doing something for someone", is the most that we can bring to our customers’ experience; they expect more. Guests are not only expecting better accommodations; they are expecting the intangible experience to be unforgettable. Our interaction with customers goes from checking in a guest, cleaning the room, taking a meal order in the restaurant, taking a beverage order in the lounge or any of the other opportunities that arise to assist a guest. FieldXL equips staff with the right technology to improve the culture of hospitality and enhance client service. We know that the most important people in the hospitality industry are the hard workers and dedicated staff who commit themselves to refining the art and skill of customer service. FieldXL focus on quality service and our experience tell us how important it is to be geared toward customers where technology is present every day. As our technology evolves and we continue to develop cutting edge IoT applications that can predict problems before they start, or notify your team of a critical issue. Through mobile devices such as tablets or smartphones, it's possible to request for service without needing to pick up the room service phone, waiting on hold, and then waiting for someone to come to your room to deliver your order. Technology based service can make service request much simpler. Let’s work together to give your customers an unforgettable experience.