In a technical world, brick and mortar stores are continuing to undergoing a transformation into the digital age. Companies are embracing new ways of doing business and reengineering how they connect with customers. To succeed in the digital business era, retail stores have to stretch their boundaries. This requires rethinking their business model, deciding how to transform into digital businesses, and making the right technology investments to become digital leaders. Retail, being the most competitive industry known, has no time for downtime. The point of sale must be online, the internet has to be connected, the facility has to be clean and presentable and the list goes on. For multi-location establishments from three to three hundred, it’s important to maintain control over your support cost. FieldXL can help manage work orders of each location, dispatch techs to critical issues, and giving the management team the right data on their service delivery performance. Retailers are already making significant investments in tech, to meet the expectations and demands of an increasingly digital customer base.